FAQ

Talofa lava and Welcome to Boss Jewelry Samoa.

1. Where do you ship from?

All orders are packed and shipped from our little haven in Samoa, right in the heart of the Pacific. All orders are prepared and dispatched from our warehouse within 1-3 working days. 

Local orders are uplifted from: Boss Palace store, Lotopa Rd Apia, Samoa  

 2. What are your opening hours for Samoa?

Opening Hours (Boss Palace Samoa)

Monday-Friday 9:00am- 5:00pm

Saturday 8:30am-1:00pm 

3. How do I get in contact with you? 

For all sales, purchasing and delivery inquiries, do not hesitate to flick us an email and we will get back to you as soon as possible. 

Email: bossjewelrysamoa@gmail.com 

 

 

Country

Prepare & Pack Order

Delivery Period

Shipping Method

Samoa

1-3 Days

1-3 Days (in stock)

6-8 Weeks (Custom Orders)

 

Pick up from Boss Palace store in Lotopa

New Zealand, Cook Islands, etc

1-3 Days

 7-12 Days

Standard Shipping: 

(tracking available)

 

Australia

·         Sydney

 

 

·         Brisbane

 

 

·         Melbourne (and other cities)

 1-3 Days 

 

 

1-3 Days

 

 

1-3 Days

 

1-3 Working Days 

 

 

1-3 Working Days

 

 

 1-3 Working Days

Express Air Post 

Fiji

1-3 Days

 3-7 Days 

Fast Shipping 

(Tracking available)

USA

1-3 Days

1-3 weeks

 Standard Shipping

(tracking available)